Posts from Kelly sudsbury
HOW TO BE THE BEST CALL CENTER LEADER FOR YOUR REMOTE WORKFORCE
- February 5, 2021
- | Manpower , Call Center
- | 2 min read
While COVID-19 accelerated the significant shift to remote work in 2020, many call center leaders were asking themselves how best to manage their new remote workforce. The fact is that we’re not expecting this shift to...
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