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Human Language Technology
ManpowerGroup Public Sector

Human Language Technology

Discover the Power of Human Language Technology

Human Language Technology (HLT) is a rapidly evolving field that integrates artificial intelligence, computer science, linguistics, machine learning, natural language processing, and statistics with disciplines such as sociology and psychology.  MGPS has been at the forefront of this field since the late 1990s –experimenting, testing, evaluating and designing human technology services that provide our customers with advanced multidisciplinary solutions to a broad array of mono- or multilingual or data and content challenges.

There are many commercial human language technology products on the market today, but these are not plug-and-play for most customers. Effective HLT solutions often require customized workflows that integrate several technologies with human steps to address specific customer needs. MGPS is technology-agnostic — it analyzes your needs and validates the best tools and methods before designing custom workflows that work for you.

Human Language Technology Image 1Computer-Aided Translation

MGPS applies CAT to drive translation consistency, accuracy and precision. CAT technology empowers professional linguists by providing instant access to databases of previously translated, gold-standard bilingual content that leverages existing validated text stored in translation memories (TM) or specific terms in term bases (TB) accelerating linguist output while improving consistency. MGPS also builds and maintains TMs and TBs to enhance our customers’ return on investment.

Post-Edited Machine Translation

MGPS designs PEMT solutions that enable high-volume, human-quality, workflow-optimized translation outputs. Our PEMT models integrate the best of modern machine translation (MT) technology with expert human multilingual talent. We create scalable, adaptive and repeatable workflows, yielding high-volume translation output and accommodating diverse content objects - text, graphics, images and more.


MGPS implements an AI-driven approach to perform automated human speech recognition and automatic conversion to text. Transcription technologies offer cost-effective conversion of content from multilingual audio, video, or live speech to text. We train human speech AI models for continuous quality improvement, reducing the level of human engagement required to make corrections, depending on the final product quality needed. MGPS supplements the raw machine output with metadata enrichment services.

Post-Edited Speech-to-Text

PEStT combines the speed and efficiency of StT automation with human steps to enhance product quality. PEStT can be combined with other automation such as MT or PEMT to further automate language processing. PEStT automation offers alternatives to human-intensive transcription protocols. We design PEStT solutions that address our customers’ specific needs - whether for “information-only” output of an audio/video recording or a high-quality deliverable with reliably accurate content.

Optical Character Recognition / Digitization

Using the latest OCR technology available, MGPS performs AI-enabled digitization of text in flat-image documents (pictures, scans, legacy PDFs, etc.). These image-to-live-text conversion tools are available in over 120 languages. Digitizing content has many applications from creating electronic records to building digital content that can be used for machine learning and model training.

Click for more information on our Data for AI solutions

Human Language Technology Image 3Training

MGPS provides human language technology training services for customers that opt to implement HLT solutions internally instead of outsourcing these services. We also provide custom training courses for customer-MGPS integrated workflows to provide seamless interoperability between MGPS and customer tasks.

Because of MGPS' capability, we changed our mind about what is possible.

Intelligence Community

MGPS performs above industry standards

Law Enforcement Agency

The Government submits some of the most complex assignments to MGPS and MGPS returns the highest quality of product with ease.

Law Enforcement Agency

If an urgent item comes up, their response time is very quick. MGPS grasps prioritization and adapts accordingly.

Law Enforcement Agency

It is clear MGPS values the Government as a customer because of their willingness to accommodate a wide variety of projects.

Law Enforcement Agency

I am so grateful for you and your rockstar team.

Commercial Customer

You’ve done an absolutely fantastic job managing this project!

Commercial Customer

Thank you so much for delivering everything even before on-time! Thank you again for all your support and partnership every time we do these projects. :)

Commercial Customer

You have exceeded our expectations. Thank you for being such a fantastic partner on this assignment and all year.

Commercial Customer

This is a delightful relationship (easiest one I have!)

Commercial Customer

“MGPS’ track record offers us proven technical capabilities” …they are “expert nutcrackers, able to crack any nut.”

Intelligence Community

I just wanted to take a minute to brag about your resource. He is one of the best linguists I've ever worked with.

Law Enforcement Agency

First off thank you for all of your support this week, you guys did a fantastic job.

DoD System Integrator

Once again, you turned in a spectacular performance, and we truly appreciate your company's contribution to our mission.


Really outstanding work. As always. Thank you.

Intelligence Community

Your selection is simply brilliant. Thank you so much for this incredible work. A sincere tip o' the hat to you.

Intelligence Community

-- just a note to say thank for keeping up the high quality of this product. It really hits the mark. Very important stuff. Thank you and have a great weekend, all!

Intelligence Community

This product met with widespread joy. I suspect it will be one of our most important products over the coming days or weeks. Please accept my heartiest congratulations.

Intelligence Community

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