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4 min read

Major Shifts on the Horizon That Manufacturers Need To Plan for Today

I co-hosted Manpower’s webinar “Automation in America 2.0” with George Kelly, Senior Vice President, Manpower U.S. Markets. We shared insights into why the reshaping of the manufacturing landscape is accelerating and...
3 min read

Getting to the Heart of Safety

If there is one thing we have learned in the last year, it is the ever-increasing need to focus on and invest in health and safety. As a world leader in innovative workforce solutions, ManpowerGroup has over 70 years of...
4 min read

How to Promote Healthy Engagement with Your Remote Call Center Staff

As more contact centers are implementing virtual workforces into their overall strategy to save money and remove geographical barriers to great talent, retention challenges are rising in an already high turnover...
4 min read

Building an Automation-Ready Workforce

The pandemic has accelerated the drive to digitization in manufacturing, with many organizations integrating AI, machine learning, and advanced robotics into their operations at a rapid pace. To capitalize on the...
3 min read

The Talent is the Key: Ways Call Center Leaders Can Attract Talent, Build Skills, and Reduce Turnover

Are you having difficulty filling your open call center roles and retaining your top talent? You’re not alone. Many call center leaders across the country are struggling with the same issues of attraction and retention...
6 min read

How Manufacturers Can Build the Best Talent

In 5 Big Trends Facing Manufacturing, my colleague Rebekah Kowalski, talked about the need for continual adaptation, particularly in how we make things. These trends have major talent implications that we at Manpower...
4 min read

Top 5 trends in advanced manufacturing leaders need to consider this year

The global health, economic and social crisis is driving digital transformation at an unprecedented scale. Organizations need to develop resilience by retooling their workforce and making their people, processes, and...
4 min read

The 3 Questions You Absolutely Need To Ask Before You Hire a Call Center Staffing Firm

When you’re ready to engage with a staffing firm to support your call center, don’t forget to ask these three questions to ensure you’re getting the best staffing support possible from your workforce partner. #1 How do...
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