ManpowerGroup Insights

If you’re in a leadership role, you have a good idea what it costs to pay employee wages and benefits. But do you know that these numbers make up only about 40% of your total workforce cost? The total cost of your...

Pride Month is widely recognized as a time to celebrate diversity and inclusion and show allyship to members of the lesbian, gay, bi, trans and queer (LGBTQ+) community. For organizations and businesses around the...

My official title may be Senior Vice President of Manpower North America, but my unofficial title is staffing relationship coach. While I’ve seen more than my share of mismatched staffing firm relationships, one of my...

I co-hosted Manpower’s webinar “Automation in America 2.0” with George Kelly, Senior Vice President, Manpower U.S. Markets. We shared insights into why the reshaping of the manufacturing landscape is accelerating and...

If there is one thing we have learned in the last year, it is the ever-increasing need to focus on and invest in health and safety. As a world leader in innovative workforce solutions, ManpowerGroup has over 70 years of...

As more contact centers are implementing virtual workforces into their overall strategy to save money and remove geographical barriers to great talent, retention challenges are rising in an already high turnover...

The pandemic has accelerated the drive to digitization in manufacturing, with many organizations integrating AI, machine learning, and advanced robotics into their operations at a rapid pace. To capitalize on the...

Are you having difficulty filling your open call center roles and retaining your top talent? You’re not alone. Many call center leaders across the country are struggling with the same issues of attraction and retention...